Lofitrip – Admin Showcase

Timeline

04/2023 - 08/2025

Team

12 Designers

Responsible

Lead Product Designer

Industry

Social Network

LofiTrip Admin Center collage of group management, approval requests, user by region, and user management screens

Content Approvals

A content moderation workspace that enables administrators to review, manage, and approve user-generated content while maintaining platform quality and community standards.
Approved account verification request with profile and identity details
Approved advertisement request with campaign preview and details

User by Region

A user management workspace that helps administrators analyze user distribution, monitor regional activity, and manage community operations across different markets.
Pay by region settings table for configuring regional service fees

Dashboard

A centralized analytics dashboard that provides operation teams with real-time insights into user growth, content activity, engagement performance, and community health across the LofiTrip platform.
Group management screen with a group list and a detail panel showing member and interaction insights
Flight admin dashboard with revenue and conversion stats alongside revenue trend charts
Shop admin dashboard with revenue and buyer stats plus top 10 products and categories tables

Emails

A centralized marketing platform that helps teams create, automate, and manage customer communications across the LofiTrip ecosystem.
New email template editor showing a birthday email design with header, content blocks, and notification settings
Email automation flow builder showing a birthday trigger, condition, and connected email step
Campaign page builder showing a product list block and a 20% price-drop promotional banner

Cross-sell

A cross-selling management platform that enables teams to design, configure, and optimize service combinations across the LofiTrip ecosystem to create personalized travel experiences and increase business value.
Banner management list with a grid of banner entries and a move-to-folder action

Promotion Banner

A centralized banner management platform that enables teams to create, schedule, and manage promotional content across multiple touchpoints within the LofiTrip ecosystem.
Banner gallery grid showing multiple sale banner size variants

Customer Support Assistant

A self-service support platform that helps teams manage knowledge content and deliver instant customer assistance through FAQ and chat experiences.
Customer support chat interface mockups on two phone screens

Loyalty

A loyalty management platform that helps teams build membership programs, reward customers, and drive long-term engagement across the LofiTrip ecosystem.
Add special loyalty card screen with a VIP card design preview

Finance

A financial management platform that helps operation teams manage accounting records, monitor transactions, and maintain financial control across the LofiTrip ecosystem.
General ledger screen with account filters and a detailed transaction table
Approve the withdrawal request screen with a pending list and request details
Balance management screen with wallet stats and a top shop wallet ranking table

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